Capture device not capturing when behind splitter

  • Hi guys,

    I am quite new to the world of hyperion so I would really appreciate your knowledge.
    My setup is following:
    Nvidia Shield TV

    HDMI Splitter

    UGREEN Capture card

    Hyperion is running in docker on RaspberryPi 4


    If I connect the Shield directly to the UGREEN capture card, I see a live image in Hyperion, but when I do the same through a splitter, I only see a black screen. Do you have any idea how to solve this? Thanks.

  • sabra

    Added the Label Advice needed
    • New
    • Official Post

    It's probably due to the content you're playing or the settings of the Nvidia Shield TV.

    The FeinTech scales automatically, your TV will probably be 4K 60 Hz and the Grabber 4K 30 Hz, so it will scale.

    Depending on the content or settings, no image arrives at the grabber.


    regards pclin

    Dreambox ONE / TWO

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  • Hi pclin,

    thanks for answer. But isn't it strange that is stops capturing only after being plugged behind splitter? There's no change in settings on shield and there is no special content, as it doesn't show even the menu. Content should be irrelevant in my case as I am not using Netflix or any other service, just KODI. Anyway as I said, even the Shield's Android TV menu is not being captured when splitter is in between, but everything is fine when connected directly.

    I was digging through the forum and found that some people are having problems with Actions Micro, which is unfortunately my case as it seems, but then again, wouldn't the problem occur even for direct connection? Thank you


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