Raspberry Pi 4 cant connect to ws281x LED strip

Hello all,

Really hoping for some help here. I have spent a number of days trying to get some ambient lighting behind my tv set up. I am running HyperHDR v17 on a raspberry pi 4 and trying to connect a light strip. No matter what I do, i get the below error saying that my LED is disabled because the 'Hardware revision is not supported'. Ive read online that this is an issue with pi5 setups, but I think I should be able to get this set up on pi4.

I have jumper wire connecting to GPIO 18 pin.

I am somewhat new to the hardware area here and really could use some help.

Here is the light strip that I am using: https://www.amazon.com/dp/B07LG6J39V?tag=hyperioforum-21&pd_rd_i=B07LG5JG3Z&pd_rd_w=VCWB6&content-id=amzn1.sym.386c274b-4bfe-4421-9052-a1a56db557ab&pf_rd_p=386c274b-4bfe-4421-9052-a1a56db557ab&pf_rd_r=3QQ90TG6ZKHTK6TJD8WS&pd_rd_wg=VwtUL&pd_rd_r=92d0c8f6-ad18-4215-b1ac-cca5bc08e693&sp_csd=d2lkZ2V0TmFtZT1zcF9kZXRhaWxfdGhlbWF0aWM&th=1

With this external power unit: ALITOVE Adapter Converter Voltage Transformer

Logs:

2025-10-13T02:36:13.718Z [LEDDEVICE] Start LedDevice 'ws281x'.
2025-10-13T02:36:13.718Z [LEDDEVICE] (LedDevice.cpp:149) deviceConfig: [{"colorOrder":"rgb","currentLedCount":239,"dma":5,"gpio":18,"hardwareLedCount":239,"invert":false,"latchTime":0,"leds":256,"pwmchannel":0,"rewriteTime":1000,"rgbw":false,"type":"ws281x","whiteAlgorithm":"subtract_minimum"}]
2025-10-13T02:36:13.718Z [LEDDEVICE] (LedDevice.cpp:408) LatchTime updated to 0ms
2025-10-13T02:36:13.718Z [LEDDEVICE] (LedDevice.cpp:429) Refresh interval = 1000ms
2025-10-13T02:36:13.718Z [LEDDEVICE] (LedDevice.cpp:435) RewriteTime updated to 1000ms
2025-10-13T02:36:13.719Z [LEDDEVICE] (LedDeviceWS281x.cpp:59) ws281x strip type : 1050624
2025-10-13T02:36:13.719Z [LEDDEVICE] Device disabled, device 'ws281x' signals error: 'Failed to open. Error message: Hardware revision is not supported'
2025-10-13T02:36:13.720Z [COMPONENTREG0] LED device: disabled
2025-10-13T02:36:13.737Z [WEBSOCKET] (JsonAPI.cpp:1309) log streaming deactivated for client 2607:fb90:b202:6c9:e979:9d43:28f6:9b39
2025-10-13T02:36:16.684Z [WEBSOCKET] (JsonAPI.cpp:1300) log streaming activated for client 2607:fb90:b202:6c9:e979:9d43:28f6:9b39

Sorry, I assumed this included HyderHDR. Also, I linked the wrong strip, both power supply and strip are 5v.

strip: https://www.amazon.com/dp/B01CDTEJBG?tag=hyperioforum-21&ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

I was able to get the LED strip to work last night without the HyperHDR software, I ran some neopixel python scripts on the pi4 and the lights reacted perfectly. So that pinpoints the issue to being something wrong with the HyperHDR installment or version (maybe). I will keep tinkering with it.