That is strange. However, it is important to be attentive when it comes to lighting and electricity. Each little factor and small wrong cable can spoil all devices. So I suggest you consult with the specialist or call the hotline
They should listen to your problem and offer a solution or compensation. However, sometimes even that is useless if the product is not worth it. I once bought a flashlight that refused to work on the second day of use. When I called the company, they sent me another new flashlight, but that too stopped working the next week. So I bought a better